Privacy policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our service or parts of our service.

  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to Tenterra as the legal entity that collects consumers' personal information and determines the purposes and means of processing consumers' personal information, or on behalf of which such information is collected.

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Tenterra. For the purpose of the GDPR, the Company is the Data Controller.

  • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident.

  • Cookies are small files that are placed on your device by a website, containing the details of your browsing history on that website.

  • Country refers to Canada.

  • Data Controller, for the purposes of the GDPR, refers to Tenterra as the legal person that determines the purposes and means of processing personal data.

  • Device means any device that can access the service, such as a computer, cellphone, or digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company.

  • Third-party Social Media Service refers to any website or social network website through which a user can log in or create an account to use the service.

  • Usage Data refers to data collected automatically, generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Tenterra, accessible from www.tenterra.com.

  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage data is collected automatically when using the service. This may include information such as your device’s IP address, browser type, browser version, pages visited, and the time and date of your visit.

Information from Third-Party Social Media Services

You can log in to our service through third-party social media services, such as Google, Facebook, or Twitter. If you register through a third-party service, we may collect personal data already associated with your account, such as your name and email address.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some parts of our service.

Use of Your Personal Data

Tenterra may use personal data for the following purposes:

  • To provide and maintain our service, including to monitor usage of our service.

  • To manage your account as a user of the service.

  • For the performance of a contract, such as delivering the products or services you purchase.

  • To contact you, including via email, phone calls, or SMS regarding service updates or offers.

  • To manage your requests and provide customer support.

Sharing Your Personal Information

We may share your information with:

  • Service Providers, to assist in providing the service.

  • Business partners, to offer you certain products, services, or promotions.

  • Affiliates, in which case we require them to honor this Privacy Policy.

Retention of Your Personal Data

Tenterra will retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

Transfer of Your Personal Data

Your personal data may be transferred to computers located outside of your state, province, or country where data protection laws may differ. By submitting your information, you consent to this transfer.

Security of Your Personal Data

We take appropriate security measures to protect your personal data, but remember that no method of transmission over the internet is 100% secure.

GDPR and CCPA Rights

As per the GDPR and CCPA, you have the right to:

  • Access, update, or delete your personal data.

  • Object to processing based on legitimate interests.

  • Request the transfer of your data.

  • Withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this policy periodically. Changes to this Privacy Policy are effective when they are posted on this page.

Consult our data sale opt out policy

Contact Us

If you have any questions about this Privacy Policy, you can contact us: